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Are you busy handling your incoming email requests and heavy phone volumes, interviewing seasonal reservationists, and training them as well? What if you could hire an employee you could count on 7 days a week, from 7 a.m. till 10 p.m. and never even had to see them in your office? You need Premier Vacation Solutions. We are a Contact Management company that bundles all your eBusiness products and rollover calls under one roof.
Vacation Rental Industry Services
- Email Response System
- Phone Follow Up Services
- Inbound Phone Reservations
- Live Chat Coverage
- Inbound Rollover Calls
- Social Network Updates (Craigslist, Facebook, Twitter and morle)
- eBusiness Reports
- eMail Marketing Broadcasts
- After Hours Calls
Our Product
Your properties are assigned separate Campaign-Specific Toll-Free Numbers. This number allows prospects to contact Premier Vacation Solutions, Inc. seven days a week to book reservations or obtain additional information about specific listings. In addition, the toll-free number measures listing performance, rental property demand, and overall marketing effectiveness.
We realize that you are operating as a very personalized company. Premier Vacation Solutions does as well, with excellence in customer service. We are there when you are not. We fill in the parts of the business that you miss, from 7:00 a.m. till you open your office, when you are handling the day-in/day-out necessities of the company, when your agents are busy on the phone or after hours until 10:00 p.m. If you are out and unable to answer the phones, your calls will roll to Premier Vacation Solutions, and we will take over. It’s just like adding an additional employee, but only paying for exactly what they are producing.
Our Staff
Our customer service and reservation consultants have at least two years of experience in the property management industry, and PVS has rigorous training and quality control processes to ensure that your prospects receive the very best possible responses. They are committed to closing vacation reservations and are paid by performance, which helps to motivate them to achieve success for themselves and our clients.
